If you'd like to cancel or change an AurumDiamonds.com order for any reason, please contact us and make sure to include your AurumDiamonds.com order number or call 1-866-287-8604, as soon as possible.

We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to AurumDiamonds.com according to our return policy.

AurumDiamonds.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.