Free Shipping on All Orders!
After your order has been processed it will be delivered via the following method.
SHIPPING - USA
We are proud to offer FREE SHIPPING via the United States Postal Service (USPS) orFedEx on all orders to all U.S. destinations.
SHIPPING - CANADA
Shipping costs to Canada are outlined below.
Orders to Canada will be shipped via Canada Post or FedEx.
Please allow an extra processing time of two business days for all orders being shipped to Canada, in addition to the delivery time for your requested shipping method.
SHIPPING - INTERNATIONAL
We ship all over the world at a fixed rate of $50, which includes insurance for the full amount of the merchandise purchased.
Shipping Methods to USA (all shipping fees in USD)
FREE SHIPPING
We offer you FREE SHIPPING via USPS Parcel Post orFedEx Ground for all orders. Orders usually arrive within five to seven business days.
· FREE SHIPPING
We offer you FREE SHIPPING via USPS Parcel Post orFedEx Ground for all orders. Orders usually arrive within five to seven business days.
· FedEx Express Saver®
You have the option to have your order shipped by FedEx Express Saver ® for a fee of $9.95. Orders usually arrive within three to five business days.
· FedEx Standard Overnight®
You have the option to have your order shipped by FedEx Standard Overnight® for a fee of $21.95. Orders usually arrive within one to three business days.
All orders from AurumDiamonds.com are processed within one to two business days, and then are shipped to you according to your preferred shipping method. During peak season, your order may take longer to ship. Please note, additional services such as ring resizing or jewelry appraisal reports may delay your order.
US Destination
|
Delivery Option
|
Cost
|
Estimated Total Delivery Time
|
|
USPS Parcel Post or Fed Ex Ground
|
FREE
|
5-7 Business Days
|
|
Fed Ex Express Saver®
|
$9.95
|
3-5 Business Days
|
|
FedEx Standard Overnight®
|
$21.95
|
1-3 Business Days
|
Shipping Methods to Canada (all shipping fees in USD)
All orders shipped to Canada are done via Canada Post or FedEx.
Canada Delivery Information
Canadian Destinations
|
Delivery Option
|
Cost
|
Estimated Total Delivery Time**
|
|
Expedited Parcel
|
$20.90
|
7-14 Business Days
|
| Xpresspost Parcel™ |
$24.90 |
3-7 Business Days |
|
Priority Courier
|
$49.90
|
2-4 Business Days
|
Shipping International (all shipping fees in USD)
All International orders are shipped via USPS or FedEx.
|
Delivery Option
|
Cost
|
Estimated Total Delivery Time**
|
|
USPS Express Mail International
|
$50.00
|
5-10 Business Days
|
|
FedEx International Priority®
|
$50.00
|
5-10 Business Days
|
Exception: Rings and customized orders (e.g. Designer or specialty items) may require additional processing time due to ring sizing and other personalization requirements.
For your security, high value orders will require a signature to be delivered. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.
You will receive an e-mail notification the day your order has been shipped.
For security reasons, we ship to billing addresses only.
For your protection, Aurumdiamonds.com insures and registers all items for their full value. Currently all deliveries must be made to a physical business or home address and a signature is required. Aurumdiamonds.com does not ship to P.O. Box addresses and requires an adult to sign for the package.
Customer support may contact customers for additional information as required.
In the event that your order cannot be shipped, you will be contacted within 2 business days and informed of the reason for the delay
All orders to APOs and MSPs are sent via USPS and can take up to 10 business days.
ORDER CANCELLATION
If you'd like to cancel or change an AurumDiamonds.com order for any reason, please contact us and make sure to include your AurumDiamonds.com order number or call 1-866-287-8604, as soon as possible.
We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to AurumDiamonds.com according to our return policy.
AurumDiamonds.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities. |